Terms and Conditions

1. Entry

VERT has an agreement with the owner of a property, giving VERT exclusive rights to lease the property to a lessee. The lessee must have reached the age of 21 years on the day the lease agreement is concluded.

It is important to note that the property is not owned by VERT, but rather by a third party, and VERT is leasing the property on behalf of the owner for their account and responsibility.

2. The rental period

The rental period is based on the tenant's reservation of the property, or the specified arrival and departure times. VERT will inform the tenant on how the key will be issued and when the property is ready for occupancy.

Unless otherwise specified, check-in time is from 3:00 PM. The tenant must leave the property no later than 10:00 am on the day of departure, unless otherwise agreed with VERT.

The tenant will not be able to gain access to the rental property until all rent is paid.

3. The use of the rental property

Unless otherwise agreed with VERT, the property shall only be used for leisure purposes.

4. Number of guests

Unless otherwise agreed with VERT, only the guests included in the booking are allowed on the property during the rental period.

It is strictly forbidden to set up tents, campers or any other similar structures on the rented property.

5. Pets

Bringing pets onto the rented property is strictly forbidden, unless specifically agreed in advance.

6. Noise

VERT cannot guarantee that the rental will be free from noise coming from outside the property.

7. Internet

Internet connection is provided on the property, unless otherwise stated. However, neither VERT nor the owner can be held responsible if the internet connection is not adequate for any reason.

8. Smoking

It is strictly prohibited to smoke on the property.

Should any smoking occur on the premises, VERT may impose a penalty of DKK 3.000.

9. Prices and Fees

All prices are stated in Danish Crowns (DKK). An additional handling fee of DKK 100 is applicable for cash payments made in Euro.

The rent is debited from the tenant's account on the day the free cancellation period ends. Unless stated otherwise, heat and electricity are included in the rent, provided that their usage is within reasonable limits. Using electricity to charge electric cars is not allowed unless granted special permission.

For reservations made directly with VERT and through Booking.com, a surcharge of 2.5% applies to payments with commercial cards and with private cards issued outside the EU/EEA. For reservations made through other booking sites (OTAs), any card charges are handled by the booking site.

10. Direct bookings on vert.fo

When you book directly on vert.fo, you enter your card details in our secure booking system (Beds24), which meets the card industry's security standard (PCI DSS). Your booking is confirmed straight away, and the card stands as the guarantee for the booking.

The rent is charged to the card as described in section 9. VERT's website never sees or stores your card details.

Your booking is confirmed by e-mail.

Cancellation: The “Standard – 14 days” rate can be cancelled free of charge up to 14 days before arrival. If you cancel later than that, the amount is not refunded. Rates with other conditions say so in their name, for example “Non-refundable”, which is never refunded.

11. Cancellations and Changes

The cancellation policy stated on the platform where the booking was made applies. This also applies to bookings made directly with VERT. The policy is stated in your booking confirmation.

For bookings made and paid on vert.fo, the cancellation terms in section 10 apply.

12. Check-out procedure

The tenant must leave the property in a similar condition as when the rental began. The cleaning fee covers regular cleaning.

If the following is not done upon departure, VERT may charge the amounts below. They are charged to the card used for the booking, or through the channel the booking was made through, depending on where the booking came from.

13. Cleaning, linen and towels

The tenant must return the leased property in the same condition as when the lease began. The tenant is responsible for paying the agreed-upon cleaning fee. However, this fee does not cover tasks such as washing dishes, emptying the dishwasher and fridge, cleaning the oven, microwave and outside grill, or taking out the trash. If such tasks are left undone, VERT may impose an additional fee to compensate for the extra time taken to complete the cleaning.

Unless otherwise agreed, the tenant is obligated to rent bed linen and towels from VERT at the fee given in the reservation.

14. Damages

The tenant is obligated to show due diligence in taking care of the rental property and must return it in the same condition as when the rental agreement began.

The tenant is liable to the owner for any damage to the property and/or its features that occurs during the period of tenancy, for which the tenant or any persons given access to the property by the tenant are responsible. The tenant must inform VERT of any damages prior to departure.

15. Faults and errors of the rental

The rental property is presented to the tenant without any defects. Should the tenant notice any defects or inadequate cleanliness upon taking possession of the property, they must immediately notify VERT.

Failure to do so will be interpreted as an acknowledgement that the property has been delivered to the tenant without any defects and in good condition, and the tenant will not be able to make this claim at a later point.

16. VERT as company

VERT is not the owner of the property. On behalf of the owner, VERT grants the tenant access to the property and is responsible for the property.

In case of circumstances outside VERT's control, such as the forced sale of the property or the owner's misconduct, VERT is entitled to terminate the lease while refunding the tenant any rent they may have paid to VERT. VERT may also, at its discretion, offer the tenant an alternative property with equivalent features in the same area for the same fee.

17. Affiliate marketing

Please be aware that VERT offers affiliate marketing services, whereby we may receive a commission or fee for referrals made related to this rental agreement. This does not affect the terms or conditions of your rental, and any such agreements are separate from your obligations under this contract.

18. Force majeure

In cases of force majeure and/or extraordinary events or circumstances, including but not limited to war, natural disasters, other unusual weather conditions, traffic jams, epidemics, suspension of travel to the Faroe Islands, changes in transportation conditions, strikes and lockouts, VERT and/or the owner may terminate the lease agreement without incurring liability for the agreement not being fulfilled, even if such extraordinary circumstances were foreseeable at the time when the lease agreement was made.

Neither VERT nor the owner shall be held responsible for matters which do not concern the rental property. Such matters include, but are not limited to, construction in the vicinity of the property, power outages, temporarily closed stores or other services intended for travellers, as well as break-ins, theft of tenant belongings, or any damage done to them.

19. Arbitration and law

Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or invalidity thereof, shall be brought before the Faroese Court in Tórshavn. Faroese law shall apply to the dispute.

The validity, interpretation and performance of this contract shall be governed by Faroese law.